Technical Support
24/7 Live Technical Support
Help users resolve technical issues with reliable, always-on premium remote technical support
Benefits to your users
Expert technical support from live agents
24/7 Trusted Expertise
Unlimited, round-the-clock technical support from skilled professionals
Fast Issue Resolution
Diagnose and fix thousands of hardware and software issues
Affordable, Flexible Plans
A range of pricing options to meet your budget needs
Personalized Support Experience
Tailored support with step-by-step guidance
Benefits for your business
Expand your solutions portfolio
Optimize your user experience
Increase engagement & retention
Platform Enablers
Modules to accelerate your speed to market
Embedded
Scanners
Seamlessly integrated scanners detect and deliver signals about performance, protection and privacy issues
Messaging
Multi-platform message delivery, segmentation, personalization and real-time telemetry-based notifications engine
Licensing
Flexible licensing models with automated secure entitlement management and reporting
Billing
Comprehensive customer subscription billing management, including payment processing, pricing, and detailed reporting
Customer
Support
Multi-channel support: phone, email, chat, in-app, self-service with 24×7 agent support
Flexible
Pricing
Request a customized pricing proposal, including revenue expectations
Per-user subscriptions
- Per member
- Annual subscriptions
- Multi-device licensing
Per-device licensing
- Per-device licensing
- Annual licensing
- Pay only for what’s sold
Revenue sharing
- Low risk
- Shared success
- Go to market partnership
Choose
the right
RealDefense
Partnership
White Label / Licensing
Reseller
Quickly grow your revenue with solutions that are easy to launch and fast to scale.
